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Intra-America Trade, Inc. has been performing marketing
services since the mid nineties. In 1999, the company adopted
BCCPRO from Cell-It Technologies, Inc. This new technology
expanded our capabilities to a state-of-the-art blended call
center, with simultaneous full-service inbound and outbound
customized campaigns that fit each Customer Demand Strategy.
Our
innovative telecommunications technology, operated by season
and highly trained professionals, maximize our state-of-the-art
computer telephony platforms. We deliver the highest levels
of customer service and quality control with agents who
possess three or more years of call center experience and
understand the General and Hispanic Markets.
Intra-America
Trade, Inc. next generation architecture enables a successful
Customer Demand Strategy (CDS). Our Customer Interaction
Management (CIM) solution has several key characteristics:
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