CAMPAIGN Set-Up Fees:

• $95.00 per-hour scripting and programming rate. Initial and on-going account activity.
• $15.00 per-hour staff and agent training rate. This is on-time rate.
• $35.00 rate per-hour for account coordination and account services.
• Recruiting, Training (1 week \ Trainee) & ‘Up-Training’ PER COST INCURRED
• $7,500 Security deposit fee for customers who choose provide their own campaign agents & supervisors. This fee will be credited following 120 days of service.
• If campaign agents & supervisors provided by IAT a security deposit equal to the following projected costs: (1) Two weeks of labor & benefits. (2) One month of projected telephone service. These fees will be credited following 120 days of service.
• Clerical/Administration Fee billed at $0.10 per page.
• Weekly billing for all Campaign fees, except telephone campaign service calls are billed monthly.

CALL CENTER Station Fees:

• $7.25 per hour, a total of two inbound and one outbound campaign. 4-hour daily minimum per station.

Volume discount:

• $7.00 10 to 14 stations per week.
• $6.75 15 to 19 stations per week.
• $6.50 20 to 24 stations per week.
• $6.25 25 to 29 stations per week.
• $6.00 30 or more stations per week.
• Campaign Direct Labor & Labor benefits as per cost incurred plus 5% for administrative payroll costs (Agents & Supervisors). Billed weekly.
• Waive rate for voice-message option for campaign after hours.
• Campaign telephone service calls for all Inbound and Outbound per cost incurred. Billed monthly.

CUSTOMERS CAMPAIGN PARAMETERS

• Wholly responsible for compliance with all Federal and State licensing and bonds applicable to their phone solicitation campaign.
• Responsible for the maintenance and the integrity of the facility and equipment.
• Responsible for the enforcement of the Call-Center and Office operational guidelines provide by IAT, Inc.
• Responsible for maintaining a professional atmosphere within the Call Center and all other IAT facilities at all times.